Returns & Exchanges

If you wish to return or exchange an item, please contact us at service@jm.ca or 1-866-200-1300. We will give you an authorization number.

RETURN POLICY

We will accept returned items if they are unworn and in their original boxes/wrap with original tags. There is no charge for restocking, handling, etc., but the return postage is to be paid by you. You may return an item within 30 days of purchase. For exchanges, you pay for the postage to return the items to us, but we pay postage for sending you the exchanged items.

Exchange Process

Exchanges are easy:

• We will accept exchanged items if they are unworn and in their original boxes/plastic wrap with original tags.
• The item must be exchanged within 30 days of purchase.

Please include the following items in your package back to us:

1. A copy of the sales receipt
2. A note on your sales receipt or a separate sheet describing what you would like to exchange the enclosed item for.  Please include the product code, size and color.
3. The item to be exchanged.

Mail the package to the address below and we will process your exchange as soon as we receive it. There is no additional charge for shipping the item(s) back to you.

Please direct all returns and exchanges to:

JM.ca
Return Department
502 - 5425 Casgrain
Montreal, QC  H2T 1X6